eCombiz Solutions Privacy Policy
Last Updated: 27-03-2025
At eCombiz Solutions (“we,” “us,” or “our”), we prioritize your privacy. This policy outlines how we collect, use, and protect your personal information when you use our website (https://ecombiz.solutions) or services (the “Services”).
By using our Services, you consent to this policy. If you disagree, please discontinue use.
1. Personal Information We Collect
We may collect:
- Identifiers: Name, email, phone number, shipping/billing address.
- Commercial Data: Order history, payment details (processed securely via Stripe/PayPal).
- Device/Usage Data: IP address, browser type, cookies (see Cookie Policy).
- SMS Opt-In Data: Phone number, consent records (if you subscribe to texts).
2. How We Use Your Information
We use your data to:
- Process orders and send transaction updates.
- Provide customer support and account management.
- Send SMS alerts (order confirmations, shipping notices) if consented.
- Improve our Services and prevent fraud.
- Comply with U.S. laws (e.g., tax regulations).
SMS Consent Clarification:
- Your SMS opt-in consent is never shared with third parties or affiliates for marketing purposes.
- Messages are sent only by eCombiz Solutions or our SMS service provider (e.g., Twilio) for operational purposes.
3. Who We Share Information With
We do not sell your data. Limited sharing occurs with:
- Service Providers: Payment processors (Stripe), shipping carriers (USPS), and IT security vendors.
- Legal Compliance: If required by law (e.g., court orders).
- Business Transfers: In mergers/acquisitions (with confidentiality safeguards).
Third-Party Marketing Prohibited:
We do not share SMS consent or contact details with third parties for their marketing.
4. Your Privacy Rights (U.S.)
You may:
- Access/Delete Data: Email support@ecombiz.solutions.
- Opt Out of Marketing: Unsubscribe link in emails or reply STOP to SMS.
- Disable Cookies: Browser settings (may affect site functionality).
5. Data Security & Retention
- Encryption: SSL/TLS for all data transfers.
- Retention: Kept only as long as needed (e.g., orders: 5 years for tax compliance).
6. Children’s Privacy
Our Services are not for users under 16. We do not knowingly collect their data.
7. Policy Updates
Changes will be posted here with a revised “Last Updated” date.
8. Contact Us
eCombiz PVT LTD
7551 Somerset Crossing Dr, PMB 111,
Gainesville, VA 20155, USA